
IT Maintenance for Small and Large Businesses in Madrid
Initial setup
keyB Inc. starts every maintenance contract with an initial setup for all our clients. An initial review is carried out along with system updates and fine-tuning. All keyB services are installed (antivirus, remote access systems, Backup, VPN connectivity, process automation, remote monitoring, ...). Our goal is to achieve a fast, flexible and easy-to-manage environment.
Comprehensive maintenance
Our maintenance service is comprehensive. We take care of monitoring and maintaining your systems, resolving any issues and incidents that may arise during their lifecycle. As part of a maintenance contract, we can manage equipment installation, server setup, software deployment, system maintenance, online service provider management, and more. The service includes periodic visits, weekly or monthly. During on-site visits at the company's premises, a technician is always dedicated to system maintenance, covering everything from individual workstations to large-scale environments.
Help Desk Services
In addition to our on-site maintenance service, we provide a Help Desk service for all clients with a maintenance contract. It includes phone and email support for your incidents, where our maintenance technicians can connect to your devices to provide remote assistance.
Consulting included
As part of the maintenance service, keyB Inc can send our experts to your company at no additional cost. In addition to managing any project, we will advise you on implementation. Our service hours can be used for many tasks, such as creating internal networks, connecting them all via an OpenSource VPN at no cost, installing a self-hosted VoIP PBX, or setting up a secure remote working environment. Contact us about your project.